#19: Coffee Critique Takes a Turn
Kudos to this coffee shop for cleverly transforming a negative TripAdvisor review into a marketing opportunity. I’ve had my share of terrible coffee, and not one of those cups came from a proper coffee shop. They were all convenience store offerings sitting on the warmer for days.
One wonders if the reviewer had an overly complicated order that the coffee shop couldn’t fulfill, leading them to complain about the coffee quality instead. While I’m a self-proclaimed coffee snob who frequently purchases whole beans, the thought of venting about a single cup of coffee on TripAdvisor never crosses my mind. Why waste time on such a trivial matter? It’s just coffee.